On a mission to Making Alterations easy
We believe New Yorkers deserve perfectly fitting clothes without the hassle of traditional tailor shops. That's why we pick up your alterations from your apartment, handle everything for you, and deliver them back in about a week. We’re building the future of clothing alterations in the U.S. by making it convenient, transparent, and built for your modern lifestyle.
From Hong Kong to NYC
Cimu started when founders Kaci and Zepto met during a summer internship in Hong Kong.
At the time, Kaci was helping online fashion retailers reduce returns by connecting customers with local tailors. No matter how hard she tried, finding reliable tailors in the U.S. was nearly impossible because of their lack of web presence and antiquated business practices. Being from Hong Kong where tailoring is effortless, Zepto found this absurd. After weeks of hearing Kaci complain, Zepto decided to do something about it by coding the first user flow.
What started as a Yale University project (backed by Yale's Tsai Center for Innovative Thinking) has become New York's solution to outdated tailor shops: we bring professional alterations directly to your home.
Why Finding a Good Tailor in NYC Is Surprisingly Hard
New York City has hundreds of tailors, but the good ones are backlogged, the bad ones ruin your valuable pieces, and most operate with business practices from the last century.
Most traditional tailor shops are:
cash only
don’t have upfront pricing
can’t be reached until you visit them in person during business hours
have vague timelines
For busy professionals who value their time, this system doesn't work. Your clothes sit in your closet unworn because getting them altered requires too much effort.
Why This Matters Beyond Just Convenience
What most people don’t realize is that the majority of U.S. tailors will retire in the next two decades. Since Americans severely underutilize tailoring shops, there’s no motivation for young replacements to learn this essential craft from the masters.
We believe the solution isn't just about training young tailors but to encourage more tailoring in the U.S. When alterations are as simple as ordering food delivery, people stop leaving clothes unworn in their closets. They get more value from what they own. They waste less.
Kaci is a seamstress herself, which is why every tailor on our team has been evaluated tailors purely on their ability to execute flawless alterations, not on reviews or business savvy. When you combine exceptional craft with modern infrastructure, the industry doesn’t just survive—it thrives.
We’re Supported By
Our alterations are the first step towards a world where U.S. tailoring doesn’ t just survive—it thrives.